Penfold Books
Series design
The forms, signs and steps that decide whether a service works.
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Service and systems designer · Cardiff
I redesign public services from the form outwards: the letters, signs and steps that decide whether someone gets what they are entitled to. Research first, always with the people who use it.
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Series design
Hospitality identity
Studio brand, 2024
Civic wayfinding
Restaurant brand
Stationery, 2023
Campaign, 2024
Retail identity
Identity, wayfinding
Packaging, 2024
Publishing identity
Charity rebrand
Editorial design
Quarterly, 2023
Signage system
The forms, signs and steps that decide whether a service works.
Service and systems designer · Cardiff
rowan@example.com